Your OneReach.ai solution provider

Empowering Businesses with Powerful Generative AI Solutions.

About CXGen.ai

Transform Customer Experience: AI Automation that Enhances Satisfaction, Efficiency, and Business Value.

OneReach.ai revolutionizes customer experience with AI-driven automation, providing a powerful platform that streamlines and integrates key business functions. Its omnichannel solutions—across phone, SMS, email, and web chat—deliver immediate, context-aware responses and seamless services.

As a trusted implementation partner, CXGen.ai helps businesses unlock the full potential of OneReach.ai by automating critical processes such as payments, purchase orders, inquiries, and marketing communications. By reducing employee workloads and delivering actionable insights across departments, CXGen.ai empowers organizations to create more intelligent, helpful, and personalized interactions that enhance customer satisfaction, improve operational efficiency, and drive measurable business success.

What can you hyper-automate?

• Quickly create conversational AI that answers calls, and automates internal and external conversations over voice channels like phone, Amazon Alexa, WhatsApp and others.

• Carry out internal and external communications over messaging channels like SMS, email, FB Messenger, Slack, MS Teams, WhatsApp, and others.

Automate routine business processes

• Quickly hyper-automate your internal workflows. For example: CRM updates or information retrieval, invoice approvals, payroll, PRO, reminders, and much more.

• Iterate and improve on external business processes. For example: customer service requests, proactive shipping updates, nudging, upselling and more.

We can help you build

A generative AI solution designed for success.

Equip your company to build and scale an ecosystem of automated skills and solutions

Drag and drop builder

Designed for co-creation. A sophisticated no-code tool for quickly designing, deploying and iterating on conversational applications and process automation - for any channel, using any of the top AI engines.

Reporting and analytics

Designed with a deep, practical understanding of enterprise needs. Enable everyone in your teams to create custom reporting views, dashboards and widgets without writing code.

Database, file storage and tables

Compliment your existing data systems - create AI solutions that push, pull and store data, files, images and media without writing a line of code.

Library of patterns and templates

Customize and clone templates and patterns to create powerful, flexible and scalable solutions without starting from scratch. Iterate, expand and evolve your company’s shared library skills, flows and full solutions.

Human in the Loop

Equip your company with easy, fast ways for AI and humans to collaborate seamlessly. Accelerate AI training, reduce time to market and enable humans to monitor and intercept conversations. The more time your solutions spend learning from their human counterparts, the faster your ecosystem evolves.

Free Consultation

Establish an ecosystem of intelligent digital workers to seamlessly create outstanding conversational experiences across all channels, utilizing any leading AI engines. This approach ensures rapid development and deployment of effective, user-centric conversational interfaces.