cxgen.ai

OUR SERVICES

Your Exclusive OneReach Implementation Partner

WHAT WE OFFER

Leveraging an AI-powered cognitive architecture we'll show you how to...

* Streamline workflows and processes.
* Build intelligent digital workers to handle complex tasks.
* Integrate systems seamlessly for better connectivity.
* Enhance customer and employee interactions with personalized, automated solutions.

We empower businesses to harness their full potential, delivering tailored solutions for automation, integration, and customer experience. Whether you’re looking to improve efficiency, reduce costs, or transform your operations, we’re here.

Analyze marketing data execute
Call Center

Scheduling
Customer communications
Work Flow
Data-collection & analysis
Remote management of phones &
data
Advanced AI-driven IVR/ITR
Outbound dialing
Call-backs
Sentiment-analysis
Surveys

Monitor social alert andor respond
Finance

Credit card processing
Reset password
Collections
Bill information
Trade stocks
Insurance claims management
Billing & collections
Customer communications
Data collection & analysis

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Legal

Contract-compliance (smart contracts)
Contract-renewals
Q&A
Reminders
Manage workflow & Flag errors in documents
Data collection & analysis
Contract management
Contract queries

Data collection analysis
Operations

Data Analyses
Expense-tracking
Communications
Reminders
Operations-tasks
Answer phones/automated
conversations
Data collection & analysis
Number-masking

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Marketing

Q&A
Encourage sign-ups
Reminders
Marketing management worklow
Customer communications
Customer segmentation & analysis
Analyze marketing data & execute programs
Monitor social & alert and/or respond
Low-cost SMS & email
Website bot
Surveys

Contract renewals
HR

Recruiter bot
Candidate-screening
Time-tracking
Employee satisfaction survey
Reminders
Employee handbook FAQ
Employee relocation-guide
Onboarding/training
Benefits enrollment
Employee assessment
Vacation/PTO

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Sales

Pricing
Lead-input
Communications
Analyze & predict sales data
Monitor & manage sales team-activity
Scheduling

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Services & Staffing

Customer communication
Data collection & analysis
Scheduling
Logistics-coordination & service-delivery
Time-tracking
Q&A
Vacation/PTO

FEATURES

What can you hyper-automate?

Automate routine conversations and tasks, Automate routine business processes

Quickly create conversational AI that answers calls, and automates internal and external, conversations over voice channels like phone,, Amazon Alexa, WhatsApp and others.

01
Drag and drop builder

Designed for co-creation.
A sophisticated no-code tool for quickly, designing, deploying and iterating on
conversational applications and process automation – for any channel, using any
of the top AI engines.

02
Library of patterns and templates

Customize and clone templates and patterns to create powerful, flexible, and scalable solutions without starting from scratch. Iterate, expand, and evolve your company’s shared library skills, flows, and full solutions.

03
Reporting and analytics

Designed with a deep, practical
understanding of enterprise needs. Enable everyone in your teams to create custom reporting views, dashboards, and widgets without writing code.

04
Human in the Loop

Equip your company with easy, fast ways for AI and humans to collaborate seamlessly. Accelerate AI training, reduce time to market and enable humans to monitor and intercept conversations. The more time your solutions spend learning from their human counterparts, the faster your ecosystem evolves.

05
Database, file storage and tables

Compliment your existing data systems – create AI solutions that push, pull, and store data, files, image,s and media without writing a line of code.